1. General Information

1.1 Company Details:
Punizz Kitchen is an online bakery providing high-quality baked goods.

1.2 Contact Information:
For inquiries, you can contact us at [insert email address] or call us at [insert phone number].

1.3 Service Availability:
Our services are available [insert delivery/service regions]. We reserve the right to change or discontinue any service without prior notice.

2. Orders and Payments

2.1 Placing an Order:
All orders must be placed through our website. Please ensure all information provided is accurate to avoid delays.

2.2 Payment:
We accept [list payment methods, e.g., credit/debit cards, online payment platforms]. All payments must be made in full at the time of placing the order.

2.3 Order Confirmation:
Once your payment is confirmed, you will receive an email or SMS confirmation with your order details.

2.4 Cancellation and Modifications:

  • Orders can be modified or canceled up to [insert hours/days] before the delivery date.
  • No cancellations or refunds are allowed for custom or same-day orders.

3. Delivery and Pick-up

3.1 Delivery Policy:

  • We deliver to [list delivery areas] on [list days/times].
  • Delivery charges may apply based on the location.

3.2 Pick-Up Policy:
If you choose to pick up your order, please arrive within the scheduled time slot.

3.3 Delivery Delays:
Punizz Kitchen is not responsible for delays caused by events outside our control, including traffic, weather, or unforeseen circumstances.

4. Product Information

4.1 Ingredients and Allergens:
All products are made in a kitchen that handles nuts, gluten, dairy, and other common allergens. Please contact us if you have specific dietary requirements.

4.2 Product Images:
Images displayed on the website are for representation purposes. Actual products may vary in appearance.

5. Refunds and Returns

5.1 Refund Policy:
Refunds will only be provided for orders that were incorrect, damaged, or not delivered as promised.

5.2 Return Policy:
Due to the perishable nature of our products, returns are not accepted.

6. Intellectual Property

All content on the Punizz Kitchen website, including text, images, logos, and designs, is the property of Punizz Kitchen. Unauthorized use or reproduction is strictly prohibited.

7. Privacy Policy

Your personal information is protected and will only be used for order processing and communication. Please refer to our Privacy Policy for details.

8. Limitation of Liability

Punizz Kitchen is not liable for any damages arising from the misuse of our products or website.

9. Amendments

We reserve the right to update these Terms at any time without prior notice. The updated version will be available on our website.

10. Governing Law

These Terms are governed by the laws of [your country/state]. Any disputes will be resolved under the jurisdiction of [local courts].

By using our website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

For further assistance, please contact us at [insert contact information].